CRITICAL EVENT WORKFLOW
Manage Alerts and Critical Events in Context
Assess, act, and analyze – in one platform
Challenges arise when risks and responses live in different systems. Analysts often must assess a given risk alert in one system, then switch to a different system to understand potential impacts on the organization, then manage that alert using a third system – or email. This process takes longer and increases the risk that important alerts or details will be missed.
The TopoONE platform changes this paradigm with the industry’s most advanced workflow. It provides a streamlined, uniform process to manage critical events in context. Critical event workflow is integrated with your common operating picture so you can assess and respond to threats in the same system.
Configure your responses to your requirements
Different crises require different responses. You can assess and respond to any physical security risk using TopoONE critical event workflow. Filter out the noise to focus only on the events that matter. Include your preferred protocols and standard operating procedures (SOPs). No more hunting for the right document when seconds count.
Simply click on any alert to begin. With just a few clicks you can triage, watch, or clear alerts as needed. You can also launch investigations for alerts that require more in-depth analysis. Use workflow automation to exclude minor or irrelevant events – or automatically escalate urgent or critical events. It’s simple to assign tasks to onsite or remote colleagues to resolve alerts as a team. Security personnel responses are captured alongside alert data to automatically populate crucial reports.
Measure your effectiveness
As your analysts respond, TopoONE critical event workflow automatically time-stamps status changes. This provides an audit trail to help security teams understand the speed and effectiveness of their responses and to ensure compliance with organizational policies. You can also use this capability to compare individual responses to team performance benchmarks.